Effective Date: 19/11/2024
At Geelong Psychologists, we are committed to safeguarding the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.psychologistgeelong.com or engage our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Personal Identification Information: Name, address, email address, phone number.
Health Information: Details you provide regarding your mental health, medical history, or any other information relevant to your treatment.
Appointment Details: Information related to scheduling and attending appointments.
Website Usage Data: IP address, browser type, pages visited, and other analytics data.
2. How We Use Your Information
Your information may be used for the following purposes:
To Provide Services: Facilitating appointments, delivering psychological services, and tailoring treatments.
Communication: Responding to inquiries, sending confirmations, and providing updates.
Improvement: Enhancing our services and website functionality.
Legal Compliance: Fulfilling legal obligations and responding to legal processes.
3. Disclosure of Your Information
We will not share your personal information except in the following circumstances:
With Your Consent: When you provide explicit permission.
Service Providers: Trusted third parties who assist in operating our website and services, bound by confidentiality agreements.
Legal Requirements: If required by law, regulation, or legal process.
4. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies.
7. Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Rectify: Correct any inaccurate or incomplete information.
Erase: Request the deletion of your personal information, subject to legal constraints.
Object: Opt-out of certain processing activities.
To exercise these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: reception@psychologistgeelong.com
Phone: (03) 5292 8833
Address: 2 Wright Place, Geelong, VIC 3220